Terms and Conditions

1. Acceptance of Terms

By accessing and using DIGITAIGA's services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our services.

These Terms and Conditions govern your use of our digital marketing services, including but not limited to Performance Marketing, Influencer Marketing, SEO, and Web Development services.

2. Services Description

DIGITAIGA provides digital marketing services including:

• Performance Marketing: Paid advertising campaigns across various platforms
• Influencer Marketing: Collaboration with content creators and influencers
• SEO Services: Search engine optimization and organic traffic growth
• Web Development: Website design, development, and maintenance
• Social Media Management: Content creation and community management

The specific scope of services will be detailed in individual service agreements or proposals.

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Grant necessary access to platforms, accounts, and assets required for service execution
• Respond to requests for information or approvals in a timely manner
• Comply with all applicable laws and regulations
• Make timely payments as per the agreed schedule
• Inform us of any changes that may affect service delivery
• Not use our services for any illegal or unauthorized purpose

4. Payment Terms

Payment terms and conditions:

• All fees are quoted in Indian Rupees (INR) unless otherwise specified
• Payment schedules will be outlined in individual service agreements
• Advance payments may be required for certain services
• Late payments may incur additional charges as specified in the agreement
• Ad spend budgets are separate from service fees and billed separately
• All payments are subject to applicable taxes
• Invoices must be paid within the specified timeline (typically 7-15 days)

5. Intellectual Property Rights

Our Property:

• DIGITAIGA retains all rights to methodologies, processes, and proprietary tools
• Our branding, logos, and marketing materials remain our exclusive property
• Templates, frameworks, and systems developed by us are our intellectual property

Client Property:

• You retain ownership of your brand assets, logos, and existing content
• Upon full payment, you own content created specifically for your campaigns
• You grant us license to use your materials for service delivery

6. Confidentiality

Both parties agree to maintain confidentiality:

• All sensitive business information shared will be kept confidential
• Neither party will disclose confidential information to third parties without consent
• This obligation continues even after the termination of services
• Exceptions include information required by law or already in public domain

7. Service Guarantees and Disclaimers

What We Guarantee:

• Professional execution of services as per agreed scope
• Compliance with platform policies and best practices
• Timely delivery of agreed deliverables
• Regular reporting and communication

Disclaimers:

• We do not guarantee specific results, rankings, or revenue outcomes
• Marketing results depend on multiple factors beyond our control
• Platform algorithm changes may affect campaign performance
• We are not liable for third-party platform issues or policy changes

8. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the fees paid for services in the relevant period
• We are not liable for indirect, consequential, or incidental damages
• We are not responsible for losses due to client-provided information or assets
• Force majeure events exempt us from liability
• Claims must be made within 30 days of the issue arising

9. Termination

By Client:

• Provide 30 days written notice
• Pay all outstanding fees for work completed
• Active campaigns will continue through the notice period

By DIGITAIGA:

• We may terminate for non-payment after 15 days notice
• We may terminate immediately for breach of terms
• We reserve the right to refuse service to any client

Upon Termination:

• Access to platforms and accounts will be transferred back
• Final reports and deliverables will be provided
• All outstanding payments must be settled
• Confidentiality obligations continue

10. Indemnification

You agree to indemnify and hold DIGITAIGA harmless from:

• Claims arising from your use of our services
• Your violation of any laws or regulations
• Your violation of third-party rights
• Content and materials provided by you
• Your breach of these Terms and Conditions

11. Dispute Resolution

In case of disputes:

1. Both parties will first attempt to resolve through good faith negotiations
2. If unresolved within 30 days, mediation will be pursued
3. Arbitration may be used as an alternative to litigation
4. Courts in [Your City/State] will have exclusive jurisdiction
5. Indian law will govern these terms and any disputes

12. Changes to Terms

DIGITAIGA reserves the right to modify these Terms and Conditions:

• Changes will be posted on this page with an updated date
• Clients will be notified of material changes via email
• Continued use of services constitutes acceptance of changes
• Active contracts may be governed by terms in effect at contract signing

13. Contact Information

For questions about these Terms and Conditions:

• Email: connect@digitaiga.in
• Phone: +91 9532116395
• WhatsApp: Chat with us
• Business Hours: Monday - Saturday, 10:00 AM - 7:00 PM IST